Small businesses turn to serving robots to ease rising labour costs

Key points in 3 lines

1. Serving robots are spreading rapidly across restaurants, cafés, hospitals, hotels and welfare facilities, reports said.
2. Small business owners are facing staff recruitment difficulties and rising labour costs, and some outlets said the time from ordering to serving has been reduced.
3. Experts say route optimisation and determining an appropriate number of robots are necessary, and suppliers reportedly offer customised consultations.

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