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Jung-gu District Office Strengthens Follow-Up on Mayor's Communication Phone
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- Jung-gu in Seoul is strengthening follow-up management of the district head's communication phone by shortening the Happy Talk sending cycle from two months to one month.
- The district said the phone, launched in October 2022, has resolved about 9,000 complaints, with an average processing time of 2.5 days.
- Residents can file complaints by text message or KakaoTalk, and even after a resolution, the district first asks whether any inconvenience remains.
Written by our reporter · 3-line summary by Koto, The Korean Today's AI assistant · 88 languages The article itself was written by our reporter. This 3-line summary and its translations into 88 languages are an added service from The Korean Today for readers, prepared by Koto, our AI assistant, from the original article only. The summary does not replace the original.

Read the full article (machine translation) → Original article (Korean): 중구 구청장 소통폰 사후 응답 관리 강화
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